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AfterCGI Impact Windows in West Palm Beach: What to Know First
We install, replace, and service CGI impact windows across West Palm Beach as an independent provider, not a manufacturer line. Most CGI window and door work we handle is quoted within one business day, and many repairs are completed in a single visit. Pricing runs honest and itemized, with both manufacturer warranty layers registered in writing before we leave the driveway.
This page is for homeowners who already own CGI impact windows, or are weighing CGI against PGT, CWS, ES Windows, and ECO Window Systems. If you have a CGI window that fogs, binds, or will not latch, call (561) 264-1279 and a live person picks up. We will tell you whether it is worth repairing before we ever schedule a truck.
- Independent CGI service provider: we are not authorized by or affiliated with CGI. That means our recommendation is based on what is right for the window, not a manufacturer quota.
- Free estimates, written line items: you see the cost before we start, and the bill matches the quote.
- Most CGI repairs done in one visit: we stock common CGI parts and make the call on OEM versus aftermarket with you, not for you.
How CGI Products Fail - and How We Fix Them
CGI builds a solid impact window. But after fifteen or twenty years in South Florida sun and salt air, certain problems show up more often than others. Here is what we see on CGI jobs around West Palm Beach, and what we do about it.
- Fogged glass in the CGI Estate Collection. When the insulated glass unit loses its seal, moisture works its way between the panes and the view turns milky. It is not a cleaning problem. The fix is either a new IGU or a full sash replacement, and with CGI the question usually comes down to whether the frame itself is still straight and sound. We measure the sash and frame before recommending either path.
- Binding rollers on CGI sliding glass doors. A slider that scrapes or catches usually means the rollers are worn flat or the track has picked up grit over years of being opened to the pool. On CGI doors we see this most often on west-facing exposures, where afternoon heat warps the track slightly. We replace rollers, clean and re-level the track, and adjust the door so it glides without forcing.
- Crank-out operators failing on CGI casement and awning units. The operator gear strips or the arm bends, and suddenly the window will not close tight enough to seal a hurricane. This is a safety issue, not a nuisance. We replace the operator assembly and check the sash alignment before we call it done.
- Weatherstripping turned brittle along the bottom sash. CGI frames hold up well, but the gaskets and sweeps do not. Once the rubber stiffens and cracks, wind noise and water can get in around the sill. We use a compression-fit replacement that matches the original profile and seals without adhesive that will fail in August.
- Stripped screws or sagging hinges on CGI outswing entry doors. An impact-rated door is heavy. Over time the hinge screws can work loose or strip the frame, and the door starts to drop so the deadbolt no longer lines up. We re-hang the door on reinforced plates, re-shim the frame if it has moved, and set the reveal even all the way around.
One pattern we notice on CGI jobs specifically: the glass is rarely the weakest point. It is usually a hardware or weather-seal issue that gets ignored until the window stops operating. The sooner you call, the smaller the repair tends to be.
Our CGI Impact Windows Process
Here is how a CGI job runs with TruePane, from the first phone call to the final walk-around.
- 1
You call, we answer. A live person at (561) 264-1279 listens to what the window or door is doing, asks a few questions, and sets a visit that fits your schedule, not ours.
- 2
We inspect everything. Our technician measures every opening twice, reads the frame the way Dale Kessler was taught to: quietly, carefully, and without rushing to a conclusion. We check for water staining, frame square, seal gaps, and proper drainage.
- 3
We put the options on paper. You get a side-by-side comparison of OEM CGI parts and quality aftermarket equivalents where they exist, with prices, lead times, and warranty details for each. No pressure, just facts.
- 4
We do the work. Background-checked, uniformed techs set the replacement glass or hardware, re-shim and re-level the frame if needed, and seal it against West Palm Beach rain and salt air.
- 5
We test and clean. The window or door gets cycled, checked for square and plumb, and the seal is verified before we pack up. We sweep, we haul debris, and we leave the opening cleaner than we found it.
- 6
We register both warranty layers in writing. Manufacturer warranty and our Done Right Promise. You leave with paperwork that states the durations plainly. If it is not square, plumb, and sealed, it is not done.
What CGI Impact Windows Costs in West Palm Beach
Every job gets a written estimate tailored to your window. But here are honest ranges we see most often in West Palm Beach, so you can price the work realistically before you pick up the phone.
- CGI slider roller replacement: $120-$240 per door, including track cleaning and door re-alignment.
- Weatherstripping replacement on a standard CGI window: $80-$190 per window, depending on the profile and sash size.
- Casement operator replacement: $210-$380, including the mechanism, arm, and final alignment.
- New insulated glass unit for a fogged CGI window: $290-$650 depending on the glass size, tint, and whether it is laminated impact glass.
- Full CGI window replacement: typically $1,100-$2,400 per opening, depending on series, size, and whether the existing frame can be reused.
The variables that move the price: window size, whether the frame is still square, glass type, and whether you want OEM CGI components or an equivalent aftermarket part. We show you both options on a written quote. Call (561) 264-1279 for a free estimate, and you will know the real number before we talk about scheduling.
Why West Palm Beach Homeowners Call TruePane Windows & Doors for CGI Work
Plenty of companies will sell you a window. Fewer will stand behind it once it is in. We have served West Palm Beach and the surrounding communities since 2008, built on a rule Dale Kessler keeps on the whiteboard: if the pane is not true, the job is not done. That is the standard on the first visit and the baseline for every callback.
Our techs know CGI frames, glass, and hardware well enough to tell you when a repair will hold and when replacement is the honest answer. And because we are also an authorized installer for PGT, CWS, ES Windows, and ECO Window Systems, we can compare lines side by side on paper, so you never have to wonder if another product would have served you better. The Done Right Promise covers the workmanship, no fine print that conveniently covers neither. We stand behind it, in writing.
FAQs
Work by an independent contractor does not automatically void a CGI warranty, but using non-OEM parts in some cases can limit coverage. We guide each West Palm Beach homeowner through that decision before any part is ordered, and we document both warranty layers in writing, registered and dated, for every job. Call (561) 264-1279 if you want to know where your specific window stands.
The CGI aluminum and vinyl frames themselves often hold up for 20 to 30 years with proper sealing and drainage. The failure points in our coastal climate are typically the seals, rollers, and hardware, which we can replace and upgrade without pulling the entire window. An inspection will tell you which components are wearing and which still have life.
In most cases, yes, the insulated glass unit can be replaced independently of the frame. The decision comes down to frame condition, water damage, and the glass type. If the frame is square and sound, we replace the IGU and you save substantially compared to a full replacement. If the frame has shifted or rotted at the corners, we will tell you that too, straight.
For common CGI hardware and seals, we keep stock on our trucks and can often complete the repair the same day. For less common OEM components, the wait is typically three to ten business days depending on the distributor. We give you the lead time before we start, not after, and we do not leave you with a window that will not close while we wait for parts.
Yes. We install full CGI window and door replacements across West Palm Beach, and our team handles the full scope: measuring, ordering, installation, sealing, and warranty registration. We also quote PGT, CWS, ES Windows, and ECO Window Systems side by side, because an informed purchase is one you will not regret in ten years. Call (561) 264-1279 for a free estimate and a written quote with both choice and price in front of you.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving West Palm Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.