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AfterCGI Sliding Glass & Patio Doors in West Palm Beach: What to Know First
CGI sliding glass and patio doors in West Palm Beach are heavy, impact-rated, and unforgiving when the rollers, tracks, or frame alignment go even slightly out of spec. We’re an independent CGI service provider, not a manufacturer warranty station, and we repair and replace these doors for homeowners across West Palm Beach, typically completing most roller, track, and hardware jobs in a single visit. You’ll get an honest price before we start, not a range that grows after we open the wall. If you own a CGI door that binds, drags, or won’t lock, call (561) 264-1279 and a live person will answer.
This page is for homeowners in West Palm Beach who already own CGI sliding glass doors or are planning to install them, and who want straight answers from a company that has worked on these doors long enough to know where they fail and why.
How CGI Products Fail – and How We Fix Them
- Roller assemblies flatten on CGI Estate and Targa series doors. These doors carry a lot of glass weight, and the factory nylon rollers eventually develop flat spots. The door starts fine, then grabs mid-track. We replace the rollers with a heavier-duty aftermarket assembly that holds its round longer than the original, and we set the door height so it never rides on the rail lip.
- Track debris and salt corrosion in coastal West Palm Beach neighborhoods. Homes near Flagler Drive and the Intracoastal get fine sand and salt crystallization in the bottom track. It grinds the rollers and scores the aluminum. We clean the track, inspect for pitting, and replace the track if the corrosion has compromised the rail. Letting it go turns a $250 roller job into a full track replacement.
- Multi-point lock misalignment on CGI Estate and Estate 2 doors. The lock hooks and keepers drift out of alignment as the house settles or the door is forced against a warped track. The result is a door that looks closed but does not actually lock. We realign the panel, adjust the keepers, and verify the lock engages at every point before we leave.
- Weep hole blockage and interior water staining on CGI sliding doors. West Palm Beach gets 60-plus inches of rain a year, and blocked weep holes turn a small sill issue into a water intrusion problem. We clear the weep path, check the sill dam, and reseal the exterior threshold where needed. This is the most preventable failure we see on CGI doors in West Palm Beach.
- Interlock seal separation on older CGI doors. The pile weatherstripping between the fixed and sliding panels compresses over time, letting air and humidity through. We replace the interlock seal with a denser pile and adjust the panel gap so the two sections actually meet. It is a small part that makes a big difference in July.
Our CGI Sliding Glass & Patio Doors Process
- 1
You call, a person answers. No menu, no callback. You describe the door, the symptom, and when it started. We book a time that works.
- 2
On site, we measure and listen. The tech checks the panel square, the track level, and the roller condition. Dale Kessler taught every tech to read the rough opening before touching a screw.
- 3
We price the fix in writing. OEM part or quality aftermarket, labor, and any track or seal work, all on paper before we begin. No surprise line items.
- 4
We do the work. Rollers, tracks, locks, seals, alignment. Most CGI sliding door jobs are completed the same visit.
- 5
We test it with you. The door opens, closes, locks, and seals. We do not call it done until it does.
- 6
We back it with the Done Right Promise. If it is not right, we make it right. No arguing.
What CGI Sliding Glass & Patio Doors Costs in West Palm Beach
Most CGI sliding glass door repairs in West Palm Beach fall between $180 and $650 depending on what has failed. A roller replacement on a single panel runs $180 to $320. A track replacement or realignment job runs $380 to $650. A full multi-point lock replacement or interlock seal replacement typically lands between $220 and $400. If the panel itself is compromised, a full CGI sliding door replacement starts around $3,800 and goes up based on size, finish, and glass package.
| Service | Typical Range in West Palm Beach |
|---|---|
| Roller replacement (single panel) | $180 – $320 |
| Track cleaning, realignment, or replacement | $380 – $650 |
| Multi-point lock adjustment or replacement | $220 – $400 |
| Interlock seal replacement | $180 – $300 |
| Full CGI sliding door replacement (installed) | $3,800 – $7,500+ |
What moves the price is the panel weight, the condition of the existing track, and whether the frame is still square. Call (561) 264-1279 for a free estimate on your specific door. You will get a number, not a pitch.
Why West Palm Beach Homeowners Call TruePane Windows & Doors for CGI Work
We have been serving West Palm Beach and the surrounding communities since 2008 through a heritage of craft that started with Dale Kessler watching his father re-glaze storefronts along Dixie Highway. TruePane Windows & Doors was founded in 2008 on a simple rule: if the pane is not true, the job is not done. Every CGI job we take is covered by the Done Right Promise and The Keystone Standard, which means both manufacturer warranty layers are registered in writing before our truck leaves your driveway. Our techs are background-checked, uniformed, and trained to measure every opening twice. And when a CGI door is beyond repair, we can quote PGT, CWS, ES Windows, or ECO Window Systems side by side on paper so you see exactly what you are buying. A live person answers our phone 24 hours a day, 7 days a week. Call (561) 264-1279 and you will find out.
FAQs
Yes, in most cases. As an independent CGI service provider, we use OEM parts or equivalent-quality aftermarket parts and follow the manufacturer’s installation specs, which keeps the original warranty intact for covered components. Some warranty claims require an authorized dealer, and we will tell you honestly if your situation calls for that route. Call (561) 264-1279 and we will walk through your door’s history first.
Most roller and track jobs on CGI doors are completed in a single visit, and we will give you an honest time window when you call. We do not promise dispatch times we cannot keep. A live person answers (561) 264-1279 24/7 and can check our schedule right then.
If the panel is intact and the frame is square, repair is usually the better call. We replace rollers, tracks, seals, and locks on CGI doors all the time for a few hundred dollars. When the glass package is compromised, the frame is corroded through, or the door is more than 20 years old, replacement starts making sense. Call (561) 264-1279 for an honest assessment and a free estimate on either path.
We keep common CGI roller assemblies, interlock seals, and hardware in our West Palm Beach service inventory. Less common parts may take a few days to source. Either way, we will tell you the timeline before any work begins, and the price will not change on you after the fact.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving West Palm Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.