Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
CGI Window Installation in West Palm Beach: What to Know First
CGI window installation in West Palm Beach typically runs $1,100 to $2,400 per opening for standard impact-rated retrofit work, with most single-room projects completed in two to three days once materials land. We do not bid against trunk-slammers, and we do not apologize for that. This page is for homeowners who own CGI windows or are about to, and want the installation done by a crew that actually knows how these frames behave in coastal heat and hurricane wind. Call (561) 264-1279 for a free, line-item estimate. No surprises on the bill, and a live person answers.
Key Takeaways
- We are an independent CGI service provider. We are not authorized by CGI, and we do not need to be to install their windows correctly.
- Most CGI installation problems in West Palm Beach trace back to frame squareness and sealant choice, not the glass itself.
- We register both warranty layers in writing before the truck leaves the driveway. That is The Keystone Standard.
- Our work is backed by the Done Right Promise. If it is not done right, we make it right. No paperwork fights.
- We install more than a dozen manufacturer lines. If CGI is not the right answer for your opening, we will tell you and show you alternatives side by side on paper.
How CGI Products Fail - and How We Fix Them
CGI builds a serious window. We have removed enough of them from West Palm Beach homes to know exactly where they let go and why. Most of what we see is not a glass failure. It is an installation failure that was baked in years ago.
- Flange seal failure on Estate Collection casements. The Estate line uses a mounting flange that depends on the original sealant job. In West Palm Beach, the daily thermal swing and salt air eat cheap sealant alive. We see homeowners chase “leaks” for years when the truth is the window was never back-sealed properly. Our fix: pull the interior trim, verify the rough opening square, re-flange with commercial-grade sealant rated for coastal exposure, and re-set the window so the reveal is even all the way around.
- Operational sash drift on Sentry Series single hungs. Sentry sashes are heavy. When they start to drag or bind in July, it is usually because the original installer shimmed the frame to hide an out-of-square rough opening instead of fixing it. We correct the shim pattern, level the frame, and verify the sash travels smooth through the full range before we call the job done. If it is not square, plumb, and sealed, it is not done.
- Weep-hole bridging on fixed and picture windows. CGI’s fixed units rely on bottom weep holes to channel water out. When installers caulk across those holes or set the unit in a bed of sealant that dams the drainage path, water sits in the track and eventually finds its way inside the wall cavity. We clear and verify the drainage path on every replacement, even when the original window was “professionally installed.”
- Hardware grinding on awning windows. Awning hardware on CGI units takes a beating from repeated use and coastal grit. The operator mechanisms are generally solid. The failure we see is linkage misalignment from a frame that has settled or twisted. We correct the frame alignment first, then address the hardware. Replacing the operator without fixing the frame just burns a year of lifespan.
- Glass retention and gasket fatigue on older CGI models. Some of the earlier CGI units used glazing gaskets that harden in the West Palm Beach UV. When they shrink, the glass can shift slightly in the frame, and that affects the structural rating of the whole window. We order OEM gaskets where they are available and use proven aftermarket equivalents where the OEM has been discontinued. No brand of gasket is worth compromising the impact rating for.
Our CGI Window Installation Process
- 1
We measure twice, then we measure again. Before anything gets ordered or scheduled, a background-checked technician measures every opening, checks the rough opening for square and level, and documents what the substrate actually looks like under the trim.
- 2
We diagnose the original installation. We check reveal, drainage, shim pattern, and sealant condition. This tells us whether we are looking at a simple replacement or a correction job.
- 3
We put options on paper. OEM CGI parts where they make sense, quality aftermarket where they do not. We show you both, with the price difference stated plainly. No verbally quoted numbers, no “trust me” pricing.
- 4
We install straight. The frame is set square, plumb, and level before the first fastener goes in. The rough opening gets corrected if it needs correcting. No shimming to mask a problem.
- 5
We seal with coastal-rated materials. West Palm Beach is not Ohio. The sealant and flashing spec has to survive salt, sun, and hurricane-driven rain. We use what survives here, not what is cheapest on the shelf.
- 6
We test, then we register. Sash travel, locking engagement, drainage, and seal adhesion all get checked before we clean up. Then both manufacturer warranty layers are registered in writing before the truck leaves the driveway. The Done Right Promise backs the whole job.
What CGI Window Installation Costs in West Palm Beach
CGI window installation in West Palm Beach generally runs from $1,100 to $2,400 per opening for standard impact work, depending on the model line, opening condition, and trim scope. Bay and bow configurations run higher due to structural work. Here is what we typically see:
| Job Type | Typical Range (Per Opening) |
|---|---|
| Single CGI casement or fixed window, clean rough opening | $1,100 to $1,600 |
| Sentry Series single or double hung, standard retrofit | $1,300 to $1,900 |
| Estate Collection casement with flange re-seal | $1,500 to $2,200 |
| Awning or sliding CGI unit with frame correction | $1,400 to $2,000 |
| Bay or bow window with full structural support | $2,800 to $5,500+ |
What moves the price: the condition of the rough opening, whether the original flange was ever sealed correctly, trim repair scope, and whether the casings can be salvaged or need rebuilding. If the opening is square and clean, we will not invent problems to pad a bid. Call (561) 264-1279 for a free estimate with real numbers.
Why West Palm Beach Homeowners Call TruePane Windows & Doors for CGI Work
Dale Kessler grew up in Northwood Hills and spent enough summers watching his father re-glaze storefront windows along Dixie Highway to know he wanted to work with glass for a living. That is not a marketing story. It is why the person answering the phone at TruePane can actually discuss your CGI casement without reading a script. We have served West Palm Beach and the surrounding area since 2008 as a local company, not a franchise. When a homeowner calls us about a CGI window that will not seat or a frame that has drifted, they are talking to a technician who has fixed that exact problem on a house within ten minutes of here.
We are also the backup when CGI is not the only answer. Our installers work across more than a dozen manufacturer lines, including Andersen, Pella, and PGT. If you are weighing CGI against a comparable impact product, we will line the quotes up side by side on paper and tell you the truth about each. No pressure, no brand worship. Just a square deal, done right, and a company that plans to be in West Palm Beach thirty years from now.
FAQs
It can, depending on the part and the warranty language. We flag anything that could touch a warranty claim before we order it, and we default to OEM CGI parts where they are available to keep your manufacturer coverage intact. Where an OEM part is discontinued, we use proven aftermarket equivalents and tell you exactly what that means for your warranty before we proceed. Call (561) 264-1279 for a clear answer on your specific window.
We do both. Many CGI installation problems are actually frame and sealant issues that can be corrected without replacing the window. We will not sell you a full replacement when a re-set and re-seal fixes the problem. If the unit is shot, we will tell you that too, and show you the evidence on site.
Most standard CGI installations are completed in two to three days once the units or parts are on site. Lead time on custom or special-order CGI product runs longer and depends on the manufacturer. We keep you informed of the schedule in writing, and we show up when we say we will.
CGI product lines have evolved over the years, and exact frame-to-frame matching is not always possible on older models. We will show you what is available and tell you honestly if the new unit will read differently from what is already on the house. Sometimes a slight difference is acceptable. Sometimes it is not. We would rather have that conversation before you spend money than after.
Yes. Impact window work in West Palm Beach is regulated, and we pull permits where required and stand behind the inspection. A window that is installed without proper permitting can cause problems when you sell, and it can leave you exposed if the work fails. We do not cut that corner.
Call (561) 264-1279 to schedule your free estimate. A live person answers, 24 hours a day, 7 days a week. No voicemail trees, no callback forms.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving West Palm Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



Before
After
Before
After
Before
After