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CGI Window Replacement in West Palm Beach: What to Know First
CGI window replacement in West Palm Beach typically runs $850 to $2,800 per opening depending on the line, size, and whether the frame comes out or stays put. A full-frame replacement on a CGI Estate Collection fixed window costs more than an insert swap on a standard CGI Sentry casement, and we’ll give you the side-by-side numbers before any work starts. Most CGI replacement jobs we handle are completed in a single visit once the glass or sash arrives.
If you own a CGI product in West Palm Beach and the window has fogged, warped, or stopped sealing, this page tells you what we see in the field, what it costs, and how we fix it. Call (561) 264-1279 and you’ll get a person, not a phone tree.
Key Takeaways
- TruePane is an independent CGI service provider, not a CGI dealer or authorized shop
- CGI window replacement in West Palm Beach costs $850 to $2,800 per opening in most cases
- We register both warranty layers in writing before the truck leaves your driveway
- Most CGI replacements are done in one visit, with a Done Right Promise on the work
- Free estimates, written line-item quotes, and a live person answers 24/7
How CGI Products Fail - and How We Fix Them
We replace CGI windows across West Palm Beach every month, and the failure patterns are consistent. Here’s what we actually find when we pull the trim and look:
- Seal failure on CGI Estate Collection picture windows. The insulated glass unit loses its argon fill and the window fogs between the panes, usually starting in the corners. This is the single most common CGI replacement call we get in West Palm Beach. The humidity here accelerates it. We replace the IGU, check the frame for square, and reset the glazing so it seals properly the first time.
- Casement operator wear on CGI Sentry series. The crank mechanism binds or the sash droops a few degrees, which lets air through the bottom corner. On a Sentry unit, a sagging sash usually means the hinge track has worn or the frame has settled, not just a tired crank. We replace the sash, align the hardware, and the window closes true again.
- Warped sashes on older CGI single-hung units. Western exposure in West Palm Beach is hard on vinyl frames. After fifteen or twenty years of afternoon sun, some CGI sashes bow enough that the lock no longer engages. We measure the old sash, order the replacement to the exact rough opening, and the new one drops in square.
- Failed impact glass after a storm. CGI impact windows are built for exactly what we get here, but a direct hit from debris can spider the laminate even when the pane doesn’t fall out. A cracked CGI pane needs full replacement, not patching. We replace the IGU, verify the frame wasn’t shifted, and re-seal the opening to the original CGI spec as closely as an independent shop can match it.
- Improperly flashed original installations. We’ve pulled enough CGI windows in West Palm Beach to know that some original installs skimped on flashing tape at the sill. The window itself was fine, but water worked behind the flange for years. When we replace the window, we strip the old flashing, inspect the sheathing, and re-flash the opening the way it should have been done the first time. If the pane is not true, the job is not done.
One thing worth knowing: when an OEM CGI sash is available, we order it. When it’s not, we source quality aftermarket glass and frame components that match the CGI opening without voiding what’s left of your warranty. We show you the difference in writing before you spend a dollar.
Our CGI Window Replacement Process
Every CGI job in West Palm Beach follows the same sequence, and nothing is left to guesswork.
- 1
We measure twice. A technician comes out, checks the rough opening, the frame square, and the existing sash condition. Every opening is measured twice because a quarter-inch off means a window that binds in July.
- 2
We quote on paper. You get a written line-item quote showing the replacement unit cost, parts, labor, and any flashing or trim work. No surprise line items on the bill later.
- 3
We order the right glass. If an OEM CGI unit is available within a reasonable timeline, we order it. If not, we source an aftermarket match and tell you exactly what we’re ordering and why. The decision is yours, and it’s on paper.
- 4
We install with the frame checked first. We pull the old unit, inspect the rough opening for rot or settled framing, correct anything out of square, then set the new window plumb, level, and sealed. Dale Kessler spent enough years reading rough openings to know the frame always precedes the glass.
- 5
We register the warranty before we leave. Both manufacturer warranty layers are registered in writing, with durations stated, before the truck leaves your driveway. That’s The Keystone Standard, and it’s not negotiable.
- 6
We walk the job with you. We show you the replaced window, demonstrate the operation, and make sure you know exactly what was done. If it is not square, plumb, and sealed, it is not done.
What CGI Window Replacement Costs in West Palm Beach
Here’s what we tell homeowners in West Palm Beach when they call asking for real numbers. These are installed ranges for the most common CGI scenarios we replace:
- Fogged IGU replacement, CGI fixed window: $425 to $875 per pane
- Casement sash replacement, CGI Sentry: $650 to $1,400 per unit
- Single-hung sash replacement, older CGI vinyl: $550 to $1,150 per unit
- Full-frame replacement, CGI Estate Collection: $1,800 to $2,800 per opening
- Impact glass replacement on a mid-size CGI window: $1,200 to $2,400 per unit
What moves the price is the same thing that moves every window bid: size, whether the frame stays in or comes out, whether the glass is impact-rated, and whether we find rot or out-of-square framing once the old unit is pulled. We quote the job as a fixed number before work starts, and that’s the number on the bill. Call (561) 264-1279 for a written, itemized estimate. It costs nothing to find out exactly what your job costs.
Why West Palm Beach Homeowners Call TruePane Windows & Doors for CGI Work
We’re not a franchise, and we’re not the cheapest bid in the room. We’ve served West Palm Beach and the surrounding communities since 2008 through a craft tradition that started with Dale Kessler watching his father re-glaze storefronts along Dixie Highway. We know CGI products because we’ve replaced enough of them to know their habits. If your CGI job ever falls short, the Done Right Promise means we come back and make it right. No paperwork fights, no arguing. And because we also install and service Andersen, Pella, and PGT, we can show you your options side by side with honest comparisons, not a sales pitch. A live person answers the phone 24 hours a day, 7 days a week. That’s the company we’ve built, and it’s the company that will still be in town in thirty years.
FAQs
Replacing a failed CGI window through a qualified independent shop typically voids only what remains on the failed unit itself, not the rest of your home’s windows. We check the warranty status on your specific CGI product before recommending a repair or replacement, and we tell you in writing what the replacement means for your coverage either way. Call (561) 264-1279 and we’ll look up your CGI windows before you spend anything.
If the frame is square, rot-free, and the hardware is in good shape, replacing just the insulated glass unit is the lower-cost fix and usually the right call. If the frame has settled, the sash is warped, or water has been getting behind the flange, a full-frame replacement keeps you from paying twice. We’ll diagnose it on site and show you the numbers for both paths side by side. Call (561) 264-1279 for an honest assessment.
Most CGI replacements we complete in a single visit once the glass or sash arrives from our supplier. The timeline depends on whether we’re ordering an OEM CGI unit or a properly matched aftermarket piece, and we’ll give you a straight answer on lead time before you commit. Call (561) 264-1279 and we’ll tell you what to expect for your specific CGI line.
Yes, in most cases. CGI has produced different frame profiles and finishes over the years, and we measure and match both the dimensions and the color on your existing windows before ordering. Some discontinued frame colors require a close-match aftermarket finish, and we’ll show you a color sample before installation. Call (561) 264-1279 for a free match assessment.
We do, and we price them per opening with a full written breakdown so you see exactly what each window costs. Multi-window replacements in West Palm Beach often qualify for better per-unit pricing on materials, and we pass that through on the quote. Call (561) 264-1279 for a free, itemized multi-window estimate.
Contact TruePane Windows & Doors
If you’re in West Palm Beach and need CGI window replacement, call (561) 264-1279 for a free estimate. You’ll talk to a person who knows windows, not a call center. We’ll come out, measure, and give you a written quote that stands. No pressure, no fine print, and no surprise line items. Proudly serving West Palm Beach and nearby communities since 2008.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving West Palm Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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