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CGI Impact Windows & Doors in West Palm Beach: What to Know First
We provide independent CGI impact windows and doors service in West Palm Beach, from full replacements to glass-only swaps and hardware repairs. Most CGI service calls are diagnosed and completed in one visit, with a written line-item quote before any work begins. We are not the cheapest bid in town, and we don’t try to be. Call (561) 264-1279 for a free estimate.
This page is for homeowners in West Palm Beach who have CGI windows or doors and want straight answers about repair costs, parts, and whether a full replacement is actually necessary. If you own a CGI product and are not sure what it needs, you are in the right place.
How CGI Products Fail - and How We Fix Them
- Interlayer haze in CGI Estate Collection picture windows. The laminated interlayer between glass panes can develop a milky fog along the edges after ten or more years of direct South Florida sun exposure. This is not a seal failure in the traditional sense; the interlayer itself is breaking down. The fix is glass-pack replacement with a new laminated unit, not a defogging attempt. We match the original CGI thickness and tint.
- Roller and track wear on CGI Sentinel sliding glass doors. West Palm Beach homes near the Intracoastal deal with salt air that corrodes stainless rollers faster than inland homes. When a Sentinal door starts dragging or the handle binds, the rollers are usually shot and the bottom track has pitting. We replace rollers with corrosion-resistant aftermarket units and machine or rebuild the track as needed. This is a door-level repair, not a full door replacement.
- Weatherstripping compression on CGI Estate and Targa series casement windows. The EPDM gaskets CGI uses are good, but after years of compression they lose rebound. You’ll feel a draft at the meeting rail or see daylight at the corner. The fix is a full gasket replacement around the sash, which restores the seal and keeps the impact rating intact.
- Multi-point lock misalignment on CGI Estate French doors. The active door panel settles a hair over time, and the multi-point lock rods stop engaging cleanly. Forcing the handle is how homeowners bend the rods. We pull the panel, shim the hinges to re-square the door, and reset the lock rods so the handle turns without resistance.
- Blown or fogged insulated units across multiple CGI lines. Any double-pane CGI window can lose its seal, but we see it most in West Palm Beach homes where western-facing glass takes full afternoon heat. The inner spacer fails, condensation collects between panes, and the glass looks foggy from the inside. The fix is a new insulated glass unit fabricated to CGI specifications and set into the existing frame, which keeps the original impact rating and cuts the cost roughly in half compared to a full window replacement.
Our CGI Impact Windows & Doors Process
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You call, a person answers. We take the details of the problem and schedule a time. No voicemail tree, no call center.
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We show up and measure. A background-checked technician measures the opening twice, checks the rough opening for square, and examines the existing frame and glass.
- 3
You get a written line-item quote. We price the repair or replacement on paper, side by side with options. You see exactly what you are buying before anything is ordered.
- 4
We do the work. Most jobs are completed in one visit. We use OEM parts when warranty coverage depends on it, and quality aftermarket parts when they are equal or better for less money.
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We test and document. Every opening gets a square, plumb, and seal check before we pack up. Both warranty layers are registered in writing before the truck leaves your driveway.
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The Done Right Promise covers it. If anything is not right, we make it right. No paperwork fights, no fine print.
What CGI Impact Windows & Doors Costs in West Palm Beach
Glass-only replacement for a single CGI Estate window runs $350 to $700, depending on size and whether it’s laminated. A full CGI Estate window replacement, frame included, runs $900 to $1,800 per opening. Sliding door roller and track repair typically falls between $250 and $600. A full CGI Sentinel sliding door replacement runs $3,000 to $5,500. Multi-point lock rebuilds on French doors run $400 to $900 per door.
What moves the price is size, floor level, and whether the frame is still square and reusable. West Palm Beach homes in older neighborhoods like Northwood or Flamingo Park often have settled rough openings that need shimming and re-flashing, which adds labor. Call (561) 264-1279 for a free estimate; we give you a number you can hold us to.
Why West Palm Beach Homeowners Call TruePane Windows & Doors for CGI Work
We have been serving this community since 2008, and Dale Kessler, our founder, still walks job sites. He grew up in Northwood Hills watching his father re-glaze storefront windows along Dixie Highway, and that standard of work is the same one we hold on every CGI job. If the pane is not true, the job is not done.
Every CGI repair or replacement we do carries the Done Right Promise and The Keystone Standard: both manufacturer warranty layers registered in writing, durations stated, before we leave your driveway. We are also authorized installers for, and PGT, which means if a CGI replacement does not make financial sense, we can quote a comparable alternative side by side so you see the full picture. We are an independent CGI service provider, not a factory-authorized dealer, which means we answer to you, not to a quota.
FAQs
Does repairing my CGI window void the CGI warranty? No. As an independent CGI service provider, we do glass and hardware work that preserves the original warranty whenever possible, and we register both warranty layers in writing on every full replacement. We will tell you before any work begins whether a repair or part choice could affect coverage.
Can you get OEM CGI parts, or do you use aftermarket? We can source OEM CGI parts when the job calls for them, and we use quality aftermarket parts when they match or exceed the original spec for less money. You will see the option and the price difference on paper before you decide.
Is it better to repair or replace my CGI window? That depends on the frame. If the frame is square, not rotted, and the failure is glass or hardware, repair is usually the smarter money. If the frame has water damage or the opening settled, replacement may be necessary. We measure and tell you straight before quoting either way.
How fast can you come out? We schedule most CGI service calls within a few business days. A live person answers the phone 24 hours a day, 7 days a week, so you can reach us whenever the problem shows up. Call (561) 264-1279 for an exact time.
Do you pull permits in West Palm Beach? Yes. When a job in West Palm Beach requires a permit, we pull it, schedule the inspection, and make sure it passes. No homeowner pays for anything we said we would handle.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving West Palm Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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