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CWS Impact Windows & Doors in West Palm Beach: What to Know First
TruePane Windows & Doors provides independent service, repair, and replacement for CWS impact windows and doors throughout West Palm Beach. Most CWS repairs are completed in a single visit, and we quote every job on paper before work begins, with common repairs running between $185 and $650 depending on the problem. If your CWS window has a fogged seal, a slider that binds, or hardware that no longer latches clean, call (561) 264-1279 for a straight answer on what it will take to fix.
This page is for CWS owners in West Palm Beach who need impact windows and doors worked on by people who understand how these products age in coastal Florida. We are an independent CWS service provider, not a manufacturer affiliate, which means we tell you the truth about parts, warranties, and whether a repair or replacement makes sense.
How CWS Products Fail - and How We Fix Them
CWS impact windows and doors are built for hurricane zones. That says more about their design intent than about how they hold up after ten or fifteen years of salt air, afternoon storms, and daily operation. Here is what we see most often on CWS products in West Palm Beach homes.
- Fogged glass on CWS Series 850 and 870 impact windows. The insulated glass unit loses its seal, moisture gets between the panes, and the window looks milky from the inside. TruePane orders replacement IG units with matching Low-E and impact laminate, sets the new unit, and re-registers the warranty paperwork before we leave the driveway.
- Rollers wearing flat on CWS sliding glass doors. West Palm Beach humidity and sand grit work their way into the roller tracks. The door starts dragging, then binds at the worst possible moment, usually when a storm is coming. We pull the door, replace the rollers, clean and lube the track, and reset the door so it rolls true.
- Latch and multipoint lock misalignment on CWS French doors. The slab settles, the door shifts a couple of degrees, and the shoot bolts no longer line up. Forcing the handle strips the gearbox. We adjust or replace the lock body, align the strike plates, and test the door under pressure so it seals tight.
- Weatherstripping compression set on CWS casement and awning impact windows. The gaskets lose their spring after years of sun exposure and no longer seat against the frame. Owners notice drafts, water intrusion at the sill, or a whistle on windy days. We replace the weatherstripping with manufacturer-spec material and verify the seal with a water test.
- Frame corrosion at the lower corners of CWS impact windows near the beach. Salt air settles on the sill and eats the frame if it is not cleaned regularly. We see this on homes in El Cid and along Flagler Drive more than anywhere else. We clean, treat, and seal the affected area when caught early. When the frame is too far gone, we recommend replacement and quote it honestly.
Our CWS Impact Windows & Doors Process
Every CWS job we take in West Palm Beach follows the same path. No shortcuts, no surprises.
- 1
You call (561) 264-1279. A live person answers. You describe the problem. We schedule a visit that fits your day, and we show up when we say we will.
- 2
We diagnose on site. Our tech measures the opening, inspects the frame, the glass, the hardware, and the seal. We look for what caused the failure, not just the visible symptom.
- 3
We put options on paper. OEM CWS parts when they make sense, quality aftermarket parts when they match or exceed the original. You see the line items and the prices before we touch a screwdriver.
- 4
We do the repair. Most CWS repairs are finished in one visit. The work is done to manufacturer spec, and if the frame is out of square or the opening has shifted, we correct that before setting anything new.
- 5
We test and verify. Water test on replacements, pressure check on latches, roll test on sliders. If the pane is not true, the job is not done.
- 6
We register your warranty in writing. Both manufacturer layers, durations stated, before the truck leaves your driveway. That is The Keystone Standard, and it is on every job.
What CWS Impact Windows & Doors Costs in West Palm Beach
Pricing depends on the product, the failure, and whether we are repairing or replacing. Here are the ranges we see most often in West Palm Beach.
- Roller replacement on a CWS sliding glass door: $185-$340
- Fogged IG unit replacement on a CWS impact window: $320-$650 per sash
- Latch or lockbody repair on a CWS French door: $220-$410
- Weatherstripping replacement on a CWS casement or awning window: $140-$290 per window
- Full CWS impact window replacement: $950-$2,400 per opening, depending on size and rating
What moves the price: the size of the unit, whether it needs Low-E or tinted laminate, the condition of the frame, and how accessible the opening is. We quote fixed prices on paper. No change orders. Call (561) 264-1279 for a free estimate.
Why West Palm Beach Homeowners Call TruePane Windows & Doors for CWS Work
We have been working with glass in Palm Beach County since 2008. Dale Kessler grew up in Northwood Hills, trained in building construction technology at Palm Beach State College, and spent nearly two decades setting and sealing windows across West Palm Beach before founding TruePane in 2008. That history matters when a CWS product fails and someone needs to know whether to repair it or replace it.
Every job carries the Done Right Promise. If it is not done right, we make it right. No paperwork fights, no arguing. And because we are an authorized installer for more than a dozen lines including, and PGT, we can put side-by-side quotes on paper when replacement makes more sense than another repair. A square deal, written down.
FAQs
No, not when the repair is done correctly by a qualified glass contractor. We follow manufacturer installation specs and register all warranty paperwork in writing, which keeps both warranty layers intact. Call (561) 264-1279 if you need a specific answer about your product line.
Most common CWS parts like rollers, latches, and weatherstripping are in our local supply chain and can be sourced within a few days. Custom IG units take longer, typically one to two weeks, because the impact laminate and Low-E coating have to be fabricated to spec. We give you the timeline in writing before you approve the work.
Repair makes sense when the frame is solid, the glass is intact, and the failure is hardware or seal related. Replacement makes sense when the frame is corroded, the glass is compromised, or the product is old enough that parts are no longer available. We quote both options side by side and tell you which one we would choose if it were our house.
No. We quote a fixed price on paper before we start, and that is the price on the bill. The only exception is if we uncover hidden damage inside the opening that was not visible during diagnosis, and we stop and get your approval in writing before any additional work. Call (561) 264-1279 for an exact quote, free.
Yes. We service CWS products regardless of who did the original installation. The first thing we do is check the frame and the rough opening for square, because an out-of-true frame is the root cause of a lot of the failures we see in West Palm Beach. If it is not square, plumb, and sealed, it is not done.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving West Palm Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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