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CGI Windows & Doors in West Palm Beach, FL | TruePane Windows & Doors
We provide independent CGI West Palm Beach Window Installation and doors service across West Palm Beach, from hardware repair and weather-sealing to full impact-rated replacements. The one thing that makes our CGI work here different is that we understand how West Palm Beach’s coastal air, historic district rules, and insurance inspections all bear down on the same window opening. If you own a CGI window or door in this city, you need a company that can service the unit without voiding the impact rating. Call (561) 264-1279 for a straight answer and a free estimate.
Why West Palm Beach Residents Choose Us for CGI Service
We’ve worked on CGI windows and doors in West Palm Beach for over a decade, long enough to know which hardware wears first in salt air and which seal configurations fail under repeated pressure cycling. Our focus stays narrow: the installation, hardware, and weather-sealing challenges of CGI’s impact-rated lines in coastal CBS homes. We keep a library of CGI part specifications and installation guides going back to the original 2000s series, so we can service units other companies walk away from.
Dale Kessler, our founder, grew up in Northwood Hills and trained in building construction technology at Palm Beach State College before spending the better part of two decades setting and sealing windows across Palm Beach County. He reads a rough opening the way some people read a room: quietly, carefully, and without rushing to conclusions. That patience matters when you’re dealing with a 1958 CBS house whose original openings were never perfectly square. We’re an independent CGI service provider, not manufacturer-affiliated or authorized, which means we answer to you, not to a factory program.
Common CGI Windows & Doors Problems We Solve in West Palm Beach
- Roller and track wear on CGI Sentinel sliding glass doors. West Palm Beach’s sandy coastal air works its way into door tracks. Fine beach sand packs into the lower track, flattens the original rollers, and the panel sags until the interlock grinds. We replace rollers with OEM parts and reset panel height so the door seals tight again.
- Interlock separation and sash sag on CGI Classic Collection single-hung windows. Repeated pressure cycling from hurricane winds stresses the interlock between sashes. Over time the interlock separates slightly and the sash sags, letting air and water through. This is a repair, not always a replacement, if you catch it early.
- Fogging between panes on CGI Estate Collection fixed and casement windows. High humidity and intense UV exposure near the Intracoastal attack edge seals. When the seal fails, moisture gets between the panes and fogs the glass. A fogged unit can still pass a wind mitigation inspection, but it signals seal failure that will only get worse.
- Corrosion and pitting on CGI stainless steel hinges and locking points. Homes within two miles of saltwater see accelerated corrosion on French door hardware. Hinges pit, locking points seize, and the door starts to bind. We replace with genuine CGI hardware before the corrosion spreads to the frame.
- Weatherstripping breakdown on impact windows and doors. Palm Beach County’s heat and UV cycle breaks down rubber weatherstripping faster than inland climates. Failed weatherstripping lets conditioned air escape and humidity in, driving up cooling costs and inviting corrosion inside the frame.
CGI Service in West Palm Beach: What Local Conditions Mean for Your Equipment
West Palm Beach carries a dual compliance burden that most inland Florida cities don’t. Every window and door opening here sits inside Palm Beach County’s wind-borne debris region, with a design wind speed exceeding 160 mph. Florida Building Code requires every opening to use a tested impact-rated product or an approved hurricane protection system. There is no waiver for residential replacement work. On top of that, Florida’s insurance crisis has turned impact-rated replacement into an effective mandate. Citizens Insurance and private carriers are issuing non-renewal notices or premium spikes to policyholders who cannot document wind mitigation upgrades.
That means a CGI window in West Palm Beach isn’t just a window. It’s a building-code asset and an insurance-qualifying document. When we service a CGI unit in Flamingo Park or Northwood, we’re not just fixing hardware. We’re making sure the unit still does the job the insurance inspector will look for. If the pane is not true, the job is not done.
CGI Models & Products We Service in West Palm Beach
We service the full range of CGI lines found in West Palm Beach homes: the Estate Collection impact casement and fixed windows, the Classic Collection single-hung and horizontal sliders, the Sentinel Series impact sliding glass doors, and Estate Collection hinged French doors with simulated divided lites. When structural or impact integrity is involved, we use genuine CGI replacement parts: sash interlocks, rollers, hinges, and weatherstripping sourced through our local distributor network. For cosmetic or non-structural items like screens, trim caps, and glazing beads, we consider high-quality aftermarket parts if OEM is discontinued. You always get an honest repair-versus-replace calculation based on the unit’s age and the cost of new impact glazing. For more on our broader CGI sales & service work, that page covers the full scope.
CGI Service Pricing in West Palm Beach
What you pay depends on what we find when we open the unit up. A roller replacement on a Sentinel sliding door runs less than an interlock repair on a Classic Collection single-hung, which runs less than a full sash replacement on an Estate casement. The age of the unit matters too. A 2008 window near the end of its expected life may make replacement a better financial decision than putting OEM parts into a failing frame.
We give written, line-item quotes before any work starts. No surprise line items on the bill. Our free estimate covers the diagnosis, the parts list, and the repair-versus-replace calculation in plain English. Call (561) 264-1279 to schedule yours.
Serving West Palm Beach, FL - Our Local Coverage Area
We’re based in the West Palm Beach area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - CGI Windows & Doors in West Palm Beach
Yes. A fogged unit means the edge seal has failed, but that doesn’t necessarily compromise the impact rating. We can often replace the insulated glass unit while keeping the original frame and impact glass intact. The earlier you catch it, the more options you have. Call (561) 264-1279 and we’ll tell you what’s salvageable.
In most West Palm Beach homes, yes, provided the windows are properly documented as impact-rated and installed to Florida Building Code. The problem we run into is missing paperwork or improper installation that a wind mitigation inspector flags. We can help you get the documentation in order before the inspector arrives. Call (561) 264-1279 if you’re facing a non-renewal notice and need straight answers.
In the Flamingo Park and El Cid Historic Districts, the City’s Historic Preservation Board must approve any exterior window replacement that alters the visible profile. CGI’s Estate Collection with simulated divided-light muntins is one of the few factory-tested options that can satisfy both the board and the Florida Building Code without custom muntin retrofits. That means a CGI window job in those neighborhoods carries an extra 6 to 10 weeks of design review, plus a cost premium homeowners rarely anticipate when they get the first quote. We walk you through the process from day one so there are no surprises.
Not usually. Difficulty lifting and a sash that won’t stay open typically point to worn balance systems or a misaligned interlock, not a failure of the impact glass itself. The impact rating lives in the laminated glass and the frame design. The balance and lock hardware are serviceable components. We repair these in one visit in most cases. Call (561) 264-1279 and describe what the window is doing; we’ll give you a straight answer over the phone.
Yes. We keep part specifications and installation guides dating back to the original 2000s series, so we can service units that other companies turn away from. When OEM parts are discontinued, we evaluate high-quality aftermarket options for non-structural components and give you an honest comparison. Call (561) 264-1279 with the unit’s age and what’s failing, and we’ll tell you what’s possible.
Service Areas Near West Palm Beach
We service CGI windows and doors across the greater West Palm Beach service area, including CGI service in Westgate and CGI service in Lake Park. We also work in Palm Beach Shores, North Palm Beach, and Riviera Beach. If you’re within a short drive, call and ask.
Book Your CGI Service in West Palm Beach Today
You need a company that knows CGI equipment and West Palm Beach conditions, and that answers the phone when you call. We do both. Call (561) 264-1279 to schedule your free estimate. A live person answers, 24 hours a day, 7 days a week.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving West Palm Beach since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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